1. Profile of customer is secret of our website. Customer can trust us; their private profiles are not lack out.
2. Dog-option.com must not sale information of our customer to other company.
We will send goods to customer within 7 days since the day that customer ordering and we have guarantee for 15 days after sale (since goods sent arrived to customer). The customer can contact us by e-mail all the time and customer will receive answer within 24 hours.
We determine price of our product by estimate demand of customer and cost of us. Beside this we set our price by look from competitor. If we set price high than competitor, it impact to market share decreased. If we have a lot of inventory, we should sale discount 10%. In some special time, we have promotion for customer.